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Return Policy

Satisfaction Guarantee Return Policy

Products eligible for the 100% satisfaction policy are as follows:

• Super Nano Engine Restorer 50g | 1 Bottle

Conditions

1. Each customer is limited to 1 single return. This is to prevent abuse of our fair policy.

2. Product must be returned with full packaging within 28 Days of receipt and sent to "Super Nano Satisfaction Returns"

3. Lodge a return by messaging us on this website with the following information: •Order Number •Date •Name

4. If the product has been used, you must return the empty bottle with the cap

5. Please state the reason for return

6. Return postal fees to be paid by customer

Satisfaction Guarantee Return Address:

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Super Nano Satisfaction Returns

Rm 2810B, 28/f, Well Fung Industrial Centre, 
68 Ta Chuen Ping Street, Kwai Chung, NT, Hong Kong

Phone: +852 5277 5332

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Once we have received the return shipment, we will process your refund and the full order amount be remitted to your account within 14 working days.

Standard Return Policy

All orders may be returned for a refund of the sale amount of the order.

Simply return the item(s) including any additional items or accessories that came with the package to us in their original condition within 28 days of receipt. Unfortunately we cannot pay for cost of the return mail fees – Thank you for your understanding.

Original condition means:

• No damage or stains on the products
• Product remains unused and unopened
• All barcodes present
• In Resell-able condition

All free gifts must be sent together with the order for the return and refund process. If the free gift is not returned, the retail amount of the gift will be deducted from the refund amount.

Important Note:

We do not accept proportionate refunds. That is, when there are one or more bottles missing from the original order. Sometimes, discounts are added for the more bottles you buy, therefore we stand firm in not refunding when it is not in the "original condition" you have received it.

If you are looking at buying our products as a sample or "try before you buy" mindset, please only order one bottle only

 

To process your refund:

1) Confirm your refund by messaging us here on the "message button".

2) Please send all return orders & items in their original condition to:

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Super Nano Returns

Rm 2810B, 28/f, Well Fung Industrial Centre, 
68 Ta Chuen Ping Street, Kwai Chung, NT, Hong Kong

Phone: +852 5277 5332

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3) Once we receive the returned products and determine that they are in satisfactory condition, the refund will be credited back to your credit card account within 14 business days.

 

Thank you for your Support